Terms of Service
Please read these terms carefully before using our AI-powered advertising platform.
These Terms of Service ("Terms") govern your use of BrandCruzer's AI-powered advertising content generation platform and related services ("Services"). By accessing or using our Services, you agree to be bound by these Terms.
If you are using our Services on behalf of a business, you represent that you have the authority to bind that business to these Terms. If you do not agree to these Terms, please do not use our Services.
To use our Services, you must:
- Be at least 18 years old and have the legal capacity to enter into agreements
- Provide accurate, complete, and current information when creating an account
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized use of your account
- Use the Services only for lawful business purposes
Business Use Only
Our Services are designed for small and medium businesses (SMBs). Personal or non-commercial use is not permitted.
BrandCruzer provides AI-powered advertising content generation services including:
- Text-to-Image Generation: AI-generated images based on text prompts
- Multi-Format Content: Platform-specific advertising materials
- Image Enhancement: AI-powered image improvement and editing
- Carousel Generation: Multi-slide advertising content
- Brand Management: Brand profile and guideline management
- Asset Library: Storage and organization of generated content
Our Services utilize Large Language Models (LLMs) and AI technologies to process your content and generate advertising materials.
By using our Services, you acknowledge and agree that:
- Your content (including brand profiles, product information, and creative briefs) will be processed through AI/LLM systems
- We may use third-party AI providers (OpenAI, Google, Anthropic, etc.) to process your content
- AI-generated content may not always be perfect and should be reviewed before use
- You retain ownership of your original content and have rights to AI-generated content
- We implement appropriate safeguards to protect your data during AI processing
Content Ownership
You own the rights to AI-generated content created from your original materials, subject to these Terms.
You agree not to use our Services to:
- Generate content that is illegal, harmful, threatening, abusive, or defamatory
- Create content that infringes on intellectual property rights
- Generate misleading or deceptive advertising materials
- Violate any applicable laws or regulations
- Attempt to reverse engineer or compromise our systems
- Use the Services for spam, phishing, or other malicious activities
- Share account credentials or allow unauthorized access
We reserve the right to suspend or terminate accounts that violate these terms.
Credit System
- Services are provided on a credit-based system
- Credits are consumed based on the type and complexity of generation
- Credits are non-refundable and expire according to your plan
- Unused credits may be forfeited upon account termination
Payment Processing
- Payments are processed through Stripe and Razorpay
- All prices are in USD unless otherwise specified
- Taxes may apply based on your location
- Failed payments may result in service suspension
Refunds
Credits are generally non-refundable. Refunds may be provided at our discretion for technical issues or service failures.
Your Content
- You retain ownership of content you upload or provide
- You grant us license to process your content for service provision
- You represent that you have rights to all content you provide
AI-Generated Content
- You own rights to AI-generated content created from your materials
- You are responsible for ensuring AI-generated content complies with laws
- We do not claim ownership of your AI-generated content
Our Platform
- Our platform, technology, and brand remain our property
- You may not copy, modify, or distribute our proprietary materials
- Feedback you provide may be used to improve our services
Your privacy is important to us. Our data practices are governed by our Privacy Policy and Data Protection Policy.
- We collect and process data as described in our Privacy Policy
- Your content is processed through AI/LLM systems for service provision
- We implement appropriate security measures to protect your data
- You have rights regarding your personal data as outlined in our policies
- Data retention periods are specified in our Privacy Policy
By using our Services, you consent to our data practices as described in our privacy policies.
Availability
- We strive for 99.9% uptime but do not guarantee uninterrupted service
- Scheduled maintenance will be announced in advance
- Service may be temporarily unavailable due to technical issues
- We are not liable for service interruptions or data loss
Support
- Support is available through our help center and email
- Response times vary based on support tier
- We provide support for platform issues, not content creation
Service Disclaimers
- AI-generated content may not always meet expectations
- We do not guarantee specific results or outcomes
- Services are provided "as is" without warranties
- You are responsible for reviewing and approving generated content
Limitation of Liability
- Our liability is limited to the amount paid for services
- We are not liable for indirect, incidental, or consequential damages
- We are not responsible for content generated by AI systems
- You use AI-generated content at your own risk
Termination by You
- You may cancel your account at any time
- Unused credits may be forfeited upon cancellation
- Data deletion follows our Privacy Policy timeline
Termination by Us
- We may terminate accounts for Terms violations
- We may suspend services for payment issues
- We reserve the right to discontinue services with notice
Post-Termination
- Access to services will be immediately revoked
- Data will be deleted according to our Privacy Policy
- Surviving terms will continue to apply
We may update these Terms from time to time. We will notify you of significant changes by email or through our platform. Continued use of our Services after changes constitutes acceptance of the new Terms.
Governing Law
These Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in the courts of [Your Jurisdiction].
Dispute Resolution
- We encourage resolving disputes through direct communication
- Mediation may be required before legal action
- Class action lawsuits are not permitted