Privacy Policy

BrandCruzer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered ad creation platform and related services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Personal Information

• Account Information: Name, email address, password, and profile information
• Payment Information: Credit card details, billing address, and payment history
• Usage Data: How you interact with our platform, features used, and generation history
• Content: Images, text, and other content you upload or generate
• Brand Information: Brand guidelines, logos, and style preferences

Automatically Collected Information

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Analytics: Pages visited, time spent, and interaction patterns
• Cookies and Tracking: Session data, preferences, and authentication tokens

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our AI generation services
• Account Management: To create and manage your account, process payments, and provide customer support
• AI Training: To improve our AI models and generation capabilities (with appropriate safeguards)
• LLM Processing: To process your content through Large Language Models for generating advertising materials, including brand profiles, product descriptions, and creative content
• Communication: To send important updates, security alerts, and support messages
• Analytics: To understand usage patterns and improve our platform
• Legal Compliance: To comply with legal obligations and enforce our terms

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• AI/LLM Service Providers: With Large Language Model providers (OpenAI, Google, Anthropic, etc.) to process your content and generate AI-powered advertising materials. This includes brand profiles, product information, and creative briefs you provide.
• Service Providers: With trusted third-party services for payment processing, hosting, and analytics
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

All third-party service providers are contractually obligated to protect your information and use it only for specified purposes.

We implement appropriate technical and organizational measures to protect your information:

• Encryption: All data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict access controls and authentication mechanisms
• Regular Audits: Regular security assessments and vulnerability testing
• Employee Training: Comprehensive security training for all employees
• Incident Response: Established procedures for handling security incidents

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (see Data Deletion Policy)
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided below.

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and AI models

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions for certain countries
• Other appropriate safeguards as required by law

Our services are designed for small and medium businesses (SMBs) and are intended for users 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If you believe we have collected information from someone under 18, please contact us immediately.

By using our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into agreements on behalf of your business.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.